Dan Review of McCormick
I ordered Fish and Chips, The chips were cold and ...
I ordered Fish and Chips, The chips were cold and tasted like they cooked it four hours ago. I made a comment to the Bar Tender "You should fire the cook who cooked the chips." I said it in a nice way and was not disrespectful. I asked my ticket and i gave her my card by this time the manager came out and asked me did I want fresh chips, I said no. Please keep in mind I never asked for the manager and was paying for sorry food before he walked up. The manager get defensive about my comment and started to retaliate against me for my comment. I want to pay my bill and leave. The manager Matt McAfee brought the cook from the kitchen and introduce me to the cook who cook my Chips and asked me "do he need to be fired?" All the employees came to the door as I was leaving and Matt kept on talking about the Chips and I was rude to his employees. I never raised my voice and had no actions or demand a discount in the food. When I got outside of the restaurant, all the cooks were out side yelling at me about some chips and asking me to come back and say it in their face.
The Manager Matt McAfee promoted a unsafe environment to the customer because he was rude and brought the employees into my comment when the manager should have tried to win be back as customer.
The employees from the kitchen should not have been outside asking me to come back and say it in their face and yelling at me as I was leaving.
Please keep in mind, I never yelled, disrespected anyone, had no gun or weapon.
Why did Matt McAfee bring the employees into my conversation with me?
Why did the cooks come from the kitchen and stand by the door when I was leaving?
Why did the cooks from the kitchen come out back and started yelling at me?
This is not a sate resuratant to attend with family. I will not be coming back to any M&C!
The cook do not need to be fired but the Manager Matt McAfee do need to be fired for making this a unsafe zone and for getting the employees involved in a comment. He did not know how to deal with a comment and I was not disrespectful, nor yelling, or demanding anything. I just wanted to pay my bill and leave.
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