Courtney Snell

Review of Lazydays

Mixed Review: THE GOOD: Our Sales Person, Tim T...

Mixed Review: THE GOOD: Our Sales Person, Tim Taylor, was AMAZING!! He took the time to figure out what we were looking for as first time Travel Trailer owners and was able to show us ones that were in our price range and in our tow capability. Tara, at the Delivery Check in was very friendly and helpful. We were able to quickly move through financing and insurance and both were very helpful and friendly. THE BAD: Tony (not sure of his last name) with Delivery was AWFUL. We told everyone we dealt with that we needed to be out the door by 10 AM on the day of delivery. We received a voicemail from Tony, stating that it had already gone through inspection on Thursday and it was cleared to go to detailing on Friday morning and it would be ready by 10 AM. My husband and I arrived at 8:45 AM to finish all the paperwork so we could leave on time. However, all we got was the run around from Tony and didn't get our camper until 3:30 PM. Five and a half hours after we were told it would be ready. When we asked to speak to a manager, we were told that they don't care and won't do anything for us. HORRIBLE CUSTOMER SERVICE ONCE YOU HAVE SIGNED THE PAPERS TO BUY.