cthenderson25

Review of James A Haley VA

They referred me to an outside provider for a serv...

They referred me to an outside provider for a service connected disability / injury because the surgery required to fix the injury was outside of the VA System Scope of Work. They referred, authorized, and then refused to pay, so I had to spend my own money, and make travel arrangements to the NE of the USA to see and have the surgery. My abdominal muscles were detached from my pelvis and rolled up inside my torso, and they wanted me to wait for them to maybe figure it out, unreal! I then filed reimbursement, denied. Spoke directly with the director and chief of staff who both admitted this was their fault and told staff to reimburse me, denied again. Now I have to take them to court, and even though the chief of staff and director said they would willingly back me up in deposition they refused to sign an affidavit, and n the course of their usps mail correspondence provided me the evidence that they lied to me. Going to take this to court. Do away with the VA all-together, get rid of these do-nothing VA personnel, and give vets tri-care.