Melanie G Review of Monarch Investment & Managemen...
Rented an apartment in Texas in November 2018.
Rented an apartment in Texas in November 2018.
Am soooooo sorry that I even bothered with this property. I am a person of second chances however and the other side of the coin type of thing.
I would like to describe on here what is going on:
Palo Duro Place either has poooooor management and as such, Monarch investments is clueless or this is indeed a direct reflection of how this place does business.
The website states,"awesome black appliances."
My stove works when it wants and that is only after putting in many work orders.
I have to cook on an incline and the burner goes out while I am still cooking on it.
There are all sorts of things falling apart in the apartment but why bother saying anything if nothing will be fixed and I will be given some excuse about "parts needing to be ordered from a company."
I was charged in December 2018 the amount of $5 for bug spraying but did not receive spraying in that month at all.
When I inquired as to the discrepancy to the manager she was very vague and confusing in her response.
When you rent here you are given a worksheet with tons of prices that you will be charged upon moving out for things that are "wrong" with the apartment.
That list is the reason I keep up with reporting repairs that need to be made.
That list is also why I believe they do not repair things so that they can keep our deposits.
I do send emails to the manager and never receive any responses.
I emailed a julie lyons but have yet to hear from her either.
The crime in this area has gone through a huge upspike here recently and it is so unsafe.
Was told that there would be an onsite officer living somewhere but I doubt it.
Am looking to get out as soon as possible.
People in Amarillo look down on us for living in these apartments because they say they are roach infested and just plain "disgusting." They make us feel bad for living here like we are disgusting.
Is it the management or what? Will see.
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