Our Buying experience was just AWFUL!.. I wonder ...

Our Buying experience was just AWFUL!.. I wonder if the GM knows what they did to lose this customer who has bought 5 cars/suv from them over the years and sent many customers there way.. Wait he does.. Cause he was there also.... The Internet Salesman told me to go buy from another dealer and was unable to get us financed witch in my opinion was way wrong! cause we were approved at 3 banks and a few other lenders.. And Its also my opinion that almost all dealers use the same company's for Special Financing so it seemed to me they were unwilling to lower the price to make the deal, and gave up on a good customer and not even try just a little harder to make it happen even if they came back with "you going to have to put 50% down-payment to mak it happen.. At the very least I know that they tried.. .. I have been a long customer of MM, We/Family/Friends/Co-Workers bought many car's for my Security Business and Personal from them.. . And I know because I got sick with Parkinson's and had to file for disability my credit took a dive with all my medical bills, So it was then I asked them to maybe have it in my wife's to make it easier for them.. I was very taken back how I was now being treated.. they are very kind and helpful until they figure there is nothing they can do for you Its my opinion its the same with any dealer but the story does not end here... That same day after Sales Person called me from MM and told us there was nothing they could do or to get my wife financed.. We then drove to Ganley Subaru in Wickliffe and got the SUV we wanted as our 2nd pick, We did get a great price and a great rate of 12.9% with $1000 down and got $3000. for my trade in.. Where it seemed to me that I was getting 1000-2000 trade in value.. Now even though my wife credit was also affected by my being out of work for so long due to my disability. We drove home that night with our new JEEP Approved!!!.. I am sorry to say you have now lost a long time customer.. I want to point out that MM has some great people that work there.. they have made some changes with some of the folks that I used to know in the past that seemed to work harder for me.. The folks that work there now have no Idea about me and our purchase's in the past that is understandable to a point.. But it is my opinion no matter how long its been since your buy.. We should all be treated as a VIP 1st timers to Old Customers.. It keeps it fair for everyone.. Also want to state that this was just my situation and I knew it was going to be a situation that going to take time to get it done. I am not mad at anyone nor wish anything bad towards MM or some of the best people around! This was just my incident and my review. I pointed it out to the GM and he sent me a message back saying Sorry for what happened and Please let us make it right!! So I figured maybe a couple of
free car washes or a Detail job or something.. But never heard from them till the 24th/NOV I got a personal email from the GM sharing his opinion of what had happened and then this... See below///

11/30/2017 I got am email from the GM asking me to "Please remove this review that it also slanderous" and on the other email giving the reasons why they couldn't get the deal done.. What's funny if they would have just left it there with a Sorry! I would have taken it down. but then he ended the 2nd email with " I will not get into a war of words on social media. However, your posts will not go unnoticed if you continue. To be very clear, the postings that you write are absolutely libel and slanderous. This is our first request to cease and desist from any more posts. You got your vehicle, now let it go..."

Unbelievable....