Arvin Arani

Review of Tom Kadlec Honda

The service department has really gone downhill si...

The service department has really gone downhill since they relocated. They did a brake fluid change, and a tire change and realignment on two separate occasions within a month without checking to see if my brake pads were warn down. After getting the car back post tire change (and having to wait an hour and a half at the end of the day because the job that was supposed to be done in the morning wasn't finished until 6pm at night), something didn't feel right with the brakes. I brought the car back and they said my brake pads were warn out and they had damaged my rotors. I asked them why they didn't check that a month ago when they did work on my car. They responded that they don't check that. So be aware they don't check to see if your brakes work after any brake fluid or tire change maintanance. After paying $300 bucks for this, a day later I noticed my brakes started smelling like they were burning. Due to the previous problem a caliper had broken. They charged me another $300 to fix that. And when we mentioned all this to them they just said and I quote "yup". No apologies, not once for any of this. Don't go here. It is unsafe and has become very unprofessional!