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Marcia Bailey

4 years ago

I gave the Kabb Law Firm one star for the fact the...

I gave the Kabb Law Firm one star for the fact they assured me there was a way to pay for my parents care when I was faced with moving them to an assisted living home. This gave me the confidence to get my parents the care they needed. From there, after paying $12,500 for a years service, it was all down hill. My parents received wills, living wills, durable powers of attorney, healthcare powers of attorney, and a life plan (a thick binder with general elder care information which also contained the prepared documents) which still wasn t carried out after a year.
Their incompetence was consistently frustrating at a time when I needed to be with my dying father instead of dealing with issues with them. Very poor communication and very hard to get answers, very unprofessional. I made many trips to Cleveland to no avail. I finally decided I could probably do a better job of filing for public benefits myself after Kabb got 3 denials for incomplete filing. My father died in March and I handled all his final business with no help from Kabb. They did call to visit my mother in July, two weeks before our year contract would need renewed for $2500. I sent Rachel a letter and an email and asked her to please return my parents 5 years of bank statements, etc in the mail. Her receptionist called me and said it was too big a pile to send I would have to take yet another day off work and come to their office to pick them up. This review is long but very short for what I went through with them. The difference is care is Kabb s motto. Sadly, that wasn t my experience.

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