One star is two too many. An imposition for privat...

One star is two too many. An imposition for private individuals.

As a newcomer to vehicle imports, you are laughed at, treated snippily and even REPRODUCED.

Staff can speak little or no German. (Official language!)

PDF documents are not accepted. You have to appear with paper like in the last century. I had to take half a day off twice to import a small scooter.

The vehicle wasn't even inspected. I could just as easily have brought a car across the border instead of a scooter on a trailer.

Since the clerk had to plan the after-work beer with colleagues because of a cell phone call, there was an "additional" waiting time of almost an hour.

After 2 hours of waiting and an uncomfortable discussion with an employee for 5 minutes, the clock struck 11:50 and you were suddenly alone in the room. Wouldn't be imaginable if you couldn't take a lunch break on time.

The only pros: beautiful offices!

One floor below is the Swiss customs. A bit more complex papers but instead you are treated humanely, everything is explained patiently and is also much cheaper.