Unfriendly and Unprofessional environment. My ten...

Unfriendly and Unprofessional environment. My ten-year-old was terrified with one of the instructors - Jake at the Berkeley swim school. The director - Towney Brewster is rude and has a lack of customer service skills. This director doesn't care about the safety of the children...SAD. There are better places in the area - The Connection.