It is absolutely a joy to have Pterra as my intern...

It is absolutely a joy to have Pterra as my internet provider.
Pterra is a friendly, personable company at every level. When Pterra was installed at my home the professional on site team were concerned my signal might get compromised by growing trees that might intrude on a clean signal in 5 years or so. In 5 years?! Talk about concern for customer satisfaction! They actually concidered not installing service to my home if the concern wasn't addressed satisfactorily on both my part AND their part. I had never heard of an internet company talk of denying service for any reason, especially for concerns of quality of service! The service is indeed high quality and the concern was put to rest.
Pterra customer comunication is always applicable and timely. I always hear the friendly, animated voice of a caring and concerned individual when I need to talk with a person. Their customer support availability is stellar.
There are no hidden fees or suprise increases in the bill. Pterra is a company of "straight shooters". I recommend them to anyone looking for an excellent internet experience.
T. Coffey, Spokane Valley WA