The customer service at this place is extremely la...

The customer service at this place is extremely lacking. I get that there's a pandemic going on, however I expect some level of care to still exist. I reached out THREE MONTHS ago to someone via live chat, told them my situation, and was promised a call back within the next few days. I left my info with her, and no one ever called me back. So I decided to shoot them an email to see whats up (that was about 2 months ago or so) and no one replied to my email. Then, about a week ago I noticed an email in my junk from someone who works at this dealership, saying something along the lines of "were you still interested in a vehicle? We may have better deals now than we did when we first talked" LOL when did we first talk?!?! Anyways I replied and told them I'm still interested and will likely be buying in September, and again I got no response! What the hell?! The entire experience has been so offputting that I'll now likely drive out an additional hour to go to a different Mazda/Nissan dealer.