John DoeReview ofCarter Chevrolet
Brought car in for accident to shop. Get it back a...
Brought car in for accident to shop. Get it back and notice they used a cheap plastic wheel well that was garbage and didn't fit. John said they stopped making the interior wheel well for my car, so I called dodge dealership myself to find out. I immediately find out it's not discontinued and I can get it myself! I bring it back and they put correct part on once I confront them. Also, the new wheel they put on had no wheel weights... I told them the wheel had no weights and wasn't balanced two separate times, and both times after I get the car back the wheel still has no weights and is not balanced! Third time I speak to someone else and make sure its done as I'm watching. Also, they charged $300 for a used headlight. I go online and can fond two new ones for $300 or one new one for less than $300! Here is what really pissed me off and ensured that my trust of strangers driving my car is completely gone... I have a manual 5 speed. I was in the car as this guy is driving it to look for something. HE GRINDS MY GEARS AS HE SHIFTS! HE GRINDS THE GEARS! That is such a peve of mine and, along with burning my clutch, is the worst thing you could do to my car! I am sitting next to him as this idiot does this... Its like he's never driven a manual before! Imagine what these and other people do to your car when your not in it!?!? This was the last straw. I won't be back here and my trust for anyone else driving my car is non existent!

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