Nice hotel with very beautiful and clean rooms. Po...

Nice hotel with very beautiful and clean rooms. Pools are fun but the staff could be more pleasant or, at least, more helpful: I was denied access to the beach (far from the lobby) by cart for a one-year-old baby, and the lifeguard of an adult pool excluded me because I was sitting with a child on a stairway waiting for his mother. It's obnoxious and stupid.
On beachs, all freezers are defrosted and checkout need 1 hour (queue at 12!)