Bita A

Review of Foulger Pratt

This review is for Core Apartment in Silver Spring...

This review is for Core Apartment in Silver Spring managed by Foulger Pratt.

Good location, new/modern building, lousiest management and here is why,

The garage door has been broken and is open all day and night since early July if not earlier and there is no security to the point that our car was towed from our paid spot. The elevator buttons have fallen off forever and you have to guesstimate what to push. Today, someone, a frustrated resident perhaps, had labeled the buttons with tape which is quite embracing for a modern building like this. Grill was out of gas on a long weekend where we couldn t even roast a few corns. Coffee area is constantly out of cups and supplies and their excuse is promoting green living. The front door does not shut properly and has been like that forever.The concierge is non-existent. Some of the staff have really bad attitude and have no sense of customer service, they don t even smile when pass by. Overall our experience has been awful and I don t recommend this building or any other managed by Foulger Pratt to anyone. We have reached out 2 months ago to the management and Foulger Pratt #foulgerpratt management, where they listened, promised, empathized, and pretended they care but absolutely no follow up whatsoever. We pay a lot for this place and expect to get the basics at a minimum. There are a lot of good options around, don t fall in this trap, see the pictures and decide for yourself.