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Ashleigh Ford

3 years ago

Their service is pathetic, my gran went into theat...

Their service is pathetic, my gran went into theater on Friday 11th May she didn t see the surgeon before the operation and after the operation, she wasn t told about the procedure that took place nor was she told about the outcome. Now we have been advise that she may go home this morning on the 14 May after various phone calls to inquire what to do next with the wound, one wonders how many patients prior to my gran has already complained about this before and how long will this carry on, and nothing gets done about this. Also while my gran is in hospital they washed her then they dried her with a patient theater gown, cause she was told that there weren t clean towels. To my knowledge patients can be infected with bacteria which could cause to further complications. I m disgusted about poor service from flora clinic.

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