Joy Sutter.... you give such a generic response to...

Joy Sutter.... you give such a generic response to EVERY complaint I see. I won't waste my time in regards to my HORRIBLE stay... your responses are so generic it allows me to feel as if there is absolutely NO SINCERITY TO THE QUALITY OF CARE. I'd rather pass than have another stay at Kindred. Seriously, the staff is horrible. The nurses and assistant DO NOT CARE and the administrative staff REALLY don't take anything seriously. If quality of care were important, the attitude of nurses would lead to dismissal of staff and better hiring practices. Unfortunately, the doctors are the only people at Kindred that care, but, they only spend very little time with patients. Nursing staff that spend most time with patients is the problem. Better hiring practices obviously need to be addressed..... including management and administrators.