One of the WORST experiences of buying a vehicle e...

One of the WORST experiences of buying a vehicle ever! I realize that car "dealers" are of a certain type as it is, but this dealer took the cake. Below is only an abbreviated version of the multi-week nightmare that caused us to lose sleep over the way we were treated at this dealership.

We went through vehicle selection and chose some add-ons. Gave them a $500 deposit until the vehicle would be ready. In the meantime, I went to another dealer(Lute Riley) and found a price that, including my trade-in, was $3000 less, drive-out price. When i notified the salesman here at David McDavid, he started berating me for checking elsewhere and said something about handshakes not being worth anything any more! I said that I wanted to complete the sale with him so he said to bring it in and they'd go "apples to apples" on it. Instead, he gave me just a little better price, but only upped my trade-in from $2300 to $2800 instead of the $5000 the other dealer gave me. He got mad and said he never should have put accessories on until after financing and final paperwork and was going to charge me for having the $3000 of add-on's installed. The situation got worse and worse until we realized that we were bullied into completing the deal, even though it wasn't really "apples to apples".L Both dealers claimed that the other one made up for discounts with financing, even though we already had it arranged with our Credit Union and this salesman used to work for the other dealer! Another "helpful" manager came out and asked us if we were happy about our dealer and we said no. She said she'd try to fix it, but only offered us a couple free oil changes and said she'd talk to the manager to see what she could do. We said we didn't know what they could do since they wouldn't negotiate the price any further.
Then they had the nerve to post my trade-in on Auto Trader as "cleanest 4Runner west of the mississippi" for $6995! I realize that there will be a markup on retail vs. trade-in, but to make a gross profit of 60% and a markup of 250% just felt like pouring salt into the wounds.
The second lady called me back the next day and left a voice mail that she was contacting the manager and would call me back. There was no call back, even though she claimed she called and left message.
When we picked up the car, there was a scratch on the left rear door, apparently where they were attaching the door guards. It was noted and then they said they'd fix it. The car didn't have the pinstriping it said it had and we had to take it back in. While I was there, they tried to fix the scratch, but said it was too deep. The service manager said he wanted up to have complete satisfaction, but seemed to indicate that it was dicey as to whether their paint and body shop could match the paint job that was done in the factory. We said we want it to be perfect since we were paying so much for it and are scheduled for dropping it off next week so we'll see. In the meantime, the service manager quit!