I have never been treated so badly in my life. My ...

I have never been treated so badly in my life. My child suffered a head injuries and completely lost conciseness like any parent of a small child I rushed her to the er closest to me. At the door before you can even check in they have a prison type security with a metal detector and illegal search. The security only gets people through at a snails pace stopping to talk to other employees and showing zero concern for the patients medical needs as they can't even check in until security feels like letting them through. I know the law these are completely illegal searches and if you have been mistreated by the security contact a lawyer you do have a case. The security guard threatened to not let my child be seen when it is completely illegal for any er to refuse treatment. Once we finally got through that the staff at the desk was rude and down right hateful. I heard them tell several patients that they will wait as long as they say and refuse to even speak to one patient who was in extreme distress. It gets worse in the female bathroom a woman was found completely unconscious on the floor it did appear to be drug related but instead of taking care of the woman they woke her up escorted her out refusing to treat her. I understand her condition was drug related but that doesn't mean she deserves to die. Again it is illegal for Any er to refuse treatment for any reason. This woman wasn't even checked out by a doctor just kicked out. The front staff spent most of their time on their cell phones and chatting with each other and acting like the patients were a huge bother anytime someone asked a question one of them was good she's younger and blond she was kind and caring but her kindness was over shadowed by the the rest of them. So after 2.5-3 hours waiting a nurse finally called my daughter and once we got back it was a completely different place our nurses were kind and caring listening to my daughter talk about her video games and stuffed animals while providing great care. The doctor was not only extremely knowledgeable but showed concern for putting my child through tests that weren't needed. My daughter received an ekg and he checked everything without the unnecessary doses of radiation that CT would give a small child. I wish I could give 2 reviews a zero star for front and 5 stars for back. The front is like a prison and the back a hospital it's like I went to a different place it's so day and night. There was a lot of drug addicts there which is not the hospitals fault but the way they were treated was. I sat in the back of the waiting room because I wanted to keep my daughter away from the addicts and germs they tend to carry I still believe in my heart that they should be treated with respect and dignity and that is not what I saw. If you can avoid this hospital do so the Monroe er is right off of hw 2 and the Arlington off of 9 both are a bit of a drive but you will be treated quicker and better I was so scared after seeing my child faint and her little head Smash off of the door into a counter that I felt I needed to get her to the closest er I could. I have instructed my husband if I need emergency medical treatment to take me to Monroe not because of the medical staff because I would rather risk my health than be treated like a criminal and be threatened to not receive medical care by their FOH (front of house) staff. I suggest you retrain the entire FOH they act like they hate their jobs and take it out on the patients I'm convinced that they would let people die in the waiting room without contacting the medical staff in the back because of how rude, hateful, and resentful they treat all the patients including a 9y/o who fainted and her head getting hit in the front and back which wasn't her fault.