Well I'm reading some reviews and wow! I think the...

Well I'm reading some reviews and wow! I think there's quite a bit of overstatement here.

There is a lady's review saying they ignore their data protection policies. I can't judge based upon her experience, but I do know I couldn't speak to FCC on behalf my partner's case until she gave explicit consent to do so. And she is my girlfriend and we are both applying for the same flat! I mean, this a hassle, but it's the law, I really belief in it and I appreciate it.

On the other hand, my partner's landlord doesn't have email, which makes harder the checking process. They kindly accepted to send over a paper form by post for him to fill it.

I've been always treated with respect and sympathy.

I mean, these guys have to do their job, and sometimes is not so easy to fit it with real life issues. They showed are able to apply common sense to sort out problems and deliver their reports.I Have no complain with this.

I was attended by Mr Paul Eaton and staff in switchboard.

Carlos