3 years ago

We ordered a rabbit cage from an outlet (Ukraine) ...

We ordered a rabbit cage from an outlet (Ukraine) by delivery of this service. We were promised delivery in 7 days. As a result, the parcel was delivered on the 8th day in the afternoon. Perhaps they would have delivered even longer if I had not called them several times a day. It is very difficult to get through to them. Out of six calls in a day, only two were answered. In the online chat on the site, they did not answer me. The courier refused to help the girl lift a 7kg parcel to the third floor. "We always carefully and punctually fulfill our promises to our clients. We respond to their every need: it is natural for us to help." - it was an excerpt from the information about the company on their website.
For comparison, we ordered clothes with DHL delivery a little earlier. This service delivered the package from China to the hands of the client in 4 days.

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