Park Byul

Review of Hyatt Singapore

This is our hotel room at 10 p.m.

This is our hotel room at 10 p.m.
We kept reporting about noise from the ventilator in our room, but the reception didn't seem to try to fix it immediately. When we came back from the dinner (3 hours later from the first call), this was how it looked like. Two engineers were fixing something in the restroom, and the manager let us to stay there with engineers until we called twice again. what made us more upset was the attitude of the man on the phone. He didn't even say sorry for the inconvenience at that late night. such a great service we've ever had.