I ordered a 10x10 wrestling mat for a youth progra...

I ordered a 10x10 wrestling mat for a youth program on October 29, 2018. I never received it. It was supposed to be delivered in 6 to 10 days.

20 days later nothing.

I proceed to get a sales email from AK athketics offering $80 off the mat I just order and never received (if I order a new mat).

I emailed them and asked if they could at least extend the sales price to me (as a good faith effort) since my mat was delayed so long. I was immediately told No .

I wouldn t normally be upset by really long ship times with zero proactive updates for a company but I needed this for mat for a youth wrestling program. I had to buy a temporary mat in the interim and still have not received updates on shipping or the mat itself from AK.

I will never buy anything from them in the future.

Sincerely

Jason H.