If there was an option to give 0 stars we would. O...

If there was an option to give 0 stars we would. One thing we learned about this dealership is there is no communication between the sales people and finance and each time we went in they throw you off to someone else. Finance guy named Andy shouldn't even have a job with the way he talks to people. Very very unprofessional. Was highly upset when we decided not to go thru with purchasing the car because they kept telling us one thing and than another and when we told him we got approved somewhere else and wanted to return the car his exact words were "youve had the car for 4 days it doesnt work like that". Well if you would have communicated better within your dealership we may have stayed. Also the day we went to pay the down payment they ran off with our credit card and was gone for a good 20 minutes. Very unprofessional. The sales guy Ron was nice but definitely not trained couldn't answer half the questions asked and even messed up on our application. Gus was about the only one there with any common sense. Really sad because we had two of our family/friends make appointments for this week coming but after the horrific experience we had they went ahead and cancelled their appointments too. Its ashame Andy because of your attitude with people you lost 3 potential clients. Hopefully Toyota will look into a better training program for people like you. Never shop at Hickory Toyota go to Modern Nissan not only are they straightforward and dont jerk you around they actually have respect for their customers.