teresa tong

Review of Shangri La Georgetown,Penang

A part of the bed comforter was with *saliva smell...

A part of the bed comforter was with *saliva smell*. It was completely repulsive. We only found out when we went to sleep the first night, which was already too late to call for house keeping to change it.

We went to the front desk to tell of the problem the next morning. The front desk female officer (if not mistaken, her name was Shalini) was very apologetic and assured us it would be changed. And it was. For that, we are appreciative.