Our father was transferred from the Hospital to th...

Our father was transferred from the Hospital to the inpatient rehabilitation facility Montebello. He had been evaluated and deemed too weak to be able to walk. He was evaluated by OT as he was having trouble swallowing and was declared a risk for aspiration. Additionally, he is diabetic. Shortly after he got to Montebello he was found alone in the bathroom alone. He had gotten out of bed and walked to the bathroom and stated that he had asked several times for assistance but was ignored. On several occasions, he was found by family members and friends to be walking around the facility ignored by staff. On a daily basis any family member and or friend who visited remarked on the lack of timely care our father was receiving. They reported finding him in dirty depends on several occasions as there was no adequate attention. He was left wearing dirty clothes although there was clean clothes available. He was left sitting alone in a wheelchair in a dark room. To the staff, everyone remarked on the neglect, as no one ever seemed to come in to check on him or answer his call bell. Everyone complained about the person next to our father blasting the volume on his television so loud it negatively affected our father getting adequate rest. Although a room change was requested the first day, but as was the pattern, the request was ignored. The overriding concern and of most importance was the unprofessional and incompetent treatment regarding our father s health care. He was expected to get himself to the dining room even though he wasn t supposed to be walking without assistance. He was given large pills to swallow (uncrushed) even though he at risk for aspiration, prescribed a soft diet and his dietary requirements were not addressed as he was expected to eat whatever was being served in the dining room and given orange juice to drink (no acknowledgement of diabetes or swallowing difficulties). It was clear his physical and mental health declined day by day so had him discharged.