RUDE AND UNPROFESSIONAL DRIVERS

RUDE AND UNPROFESSIONAL DRIVERS
NOT RECOMMENDED
Today at around 8:16 I called a ride, prior I purchased the package of 8 trips, 2 trips I already used. When we arrived to the location the driver clicked on the panel and it was written that there is "4 dirhams to collect", I explained that I purchase the package of 8 trips. He declined and asked for a full payment. I was trying to explain that it it written on his meter that I have to pay only 4 dirhams, however he was still arguing not letting me go. I had to involve building security who witnesses the whole situation. As I was late to work because of that situation, I gave him 30 that he has taken + 4 dirhams I had given before. Now in my app I have this trip deducted + I paid 34 dirhams to the driver instead of 4. I have video to prove his behavior and the fact that I paid 34 dirhams. I would like the manager to contact me.