Ian Cockerill Review of Ride Brooklyn
Pretty useless bike shop. I had an issue with my c...
Pretty useless bike shop. I had an issue with my chain and I've been there 5 times over the last few months. Every time I go in they seem to do nothing to my bike, they do not know what the issue is and keep trying out random parts or just looking at it and hoping it works, and they then charge me for it.
As soon as I cycle for 10 minutes I realize it's not fixed or has even made my bike worse, so then I come back and after waiting an hour or so they tell me to try something else and this time they promise will work as long as I spend more money. I've spent around $300 so far and they're trying to charge me more but won't tell me why.
I get that it's busy right now with corona but it seems like they're doing minimum effort on all work and trying to maximize their profits by dragging each customer out over months for what should be a quick fix. The least they could do is talk to you for more than 20 seconds and ask what's up with your bike.
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