Eric Haskins

Review of Donnelly Kia

Terrible experience. My wife and I were all ready...

Terrible experience. My wife and I were all ready to buy a new van for our growing family and we stopped by the dealership because we were really interested in the Sedona. No one came out to welcome us. Fine. We went inside to ask to see the interior of one of the vehicles and it took 5 minutes (with no other customers in sight) for someone to acknowledge our presence. Then when someone did come to see us, we were under the clear impression that we were wasting his time. Will never be back. They lost me based solely on their inability to welcome and be respectful to customers. Judging from the other comments posted below, this seems to be a major problem here - time for a change of staff, I'd say.