Brandon R. and Jeff G. installed 10 windows and 2 ...

Brandon R. and Jeff G. installed 10 windows and 2 sliders in our home in three days. We were very pleased with their professionalism, excellent work, pleasant personalities, and thoroughness in installing the windows. We love the products and the windows are a significant improvement over those installed when our home was built in 1984.

There was a glitch when one of the sliders would not slide smoothly. Brandon and Jeff methodically assessed the potential causes and identified a manufacturing defect. They showed us the cause and consulted with the project manager with the result that RBA will manufacture a new slider to replace the defective one. We really appreciate their thoroughness, openness and follow through on this issue.

They kept a clean work place and did a good clean up during and at the end of the project. They walked us through each window at the end of the project, pointing out how to operate, maintain, locate the serial number, etc. I also learned that "magic eraser" (dry, not wet) is their preferred window cleaner and one that I will adopt. Thoroughly a pleasant experience.

This has been a very seamless process. We highly recommend Renewal by Anderson. In addition to Brandon and Jeff, we appreciate Carol Evan's (design consultant/sales associate) professionalism, clear explanation of important considerations when replacing windows, and suggestions. And also the work of Kevin Comine (project manager), which largely occurred behind the scenes.