Global wireless is a horrible place, total rip off...

Global wireless is a horrible place, total rip off! I have my service on auto pay to make sure my service is not interupted, guess what? It was interupted. On a weekend. When they are closed and I have no recourse but to get on their website and pay for the second time, so that I can make a phone call during an emergency. I figured I can call on Monday, when they finally open, and get the issue fixed. WRONG!! They had the nerve to tell me I went over my minutes allottment, not possible because I rarely use the phone, and they are not going to refund my second payment. They in fact tried to strong-arm me into upping my plan so that "this doesn't occur again". I have had this same pan for like 5 yrs and only once before had a problem with them double charging me. That time they did what was propper and fixed the issue. My phone habits have NOT changed in those 5 yrs. So, they got double of my money this month. I will be letting everyone I know, and then some, know what a rip-off this place is, taking advantage of a disabled single mom and her autistic child. Not a compassionate, truthful bone in their body, just greed.