Adam Review of ISAAC Heating and Air Conditio...
I had Isaac come by and quote me for an AC install...
I had Isaac come by and quote me for an AC install at my home. Mr. Grana came to my home and gave me a general overview of the work that would need to be done as well as a pricing estimate, which I will add was right where I was expecting it to be. Following that we scheduled to install date, which was about a month out due to demand. I appreciated the up front honesty regarding scheduling. Day comes along for the install, and I receive a call from Logan saying he would be at my house in about 15 minutes. I really appreciated the heads up that he was en-route. Logan was phenomenal, and actually took the time to answer some of my questions while I watched him install the equipment, and explained some of the why's of how he was doing the work. Another piece of the service which was neat was how he could simply call in the metal work to be formed at the shop and then delivered to the site. I found that to be incredibly efficient, and the person delivering the supplies was also professional, introducing himself and being cordial. Finally, a supervisor stopped by to check up on Logan and the job. He swept up my basement while Logan was finishing up the job. That made me happy because it showed that as a company, you care about your employees and want them to succeed by giving them the resources they need, and seeing a supervisor willing to come by, get on his knees to check the blower and be a second set of hands. Seriously, hats off to you. My only ask is that you give this feedback to everyone who was involved in the project because they deserve the praise.
Thank you again for excellent service. I will be using you from here on out.
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