This was the easiest car buying experience that my...

This was the easiest car buying experience that my we've ever had. We selected a car from the online inventory and submitted details of our trade-in on the driversselect website. Within a few minutes a salesman contacted us and gave us an estimated range for our trade-in, then setup an appointment for us to test drive the car. The car was ready for us when we got to the lot on the day of the appointment. Our trade-in car was appraised while we test drove the car that we eventually purchased. The appraisal of our trade-in came in on the high end of what the salesman originally estimated from our online information. One of the best things, is that the price that you see online is what you pay. No negotiating, "let me talk to my manager", and other dated dealership practices.

So, that was the process. The salesman that initially contacted us was the only person that we dealt with during entire car-buying process, other than the receptionist at check-in. Again, this is a great improvement over the old dealership model where you're passed from salesman to manager to financial team. My wife and I were very surprised and impressed with the professionalism of the salesman, Luigi Fuentes.