Emilie Kuker

Review of BH Management Services, LLC

I am from Des Moines, IA, but I live in St. Peters...

I am from Des Moines, IA, but I live in St. Petersburg, FL. I live at a BH Management property. I have never lived in an apartment so poorly managed. Knowing this was a "Des Moines" property I had really high expectations. When we first signed the lease the leasing agents gave us a higher rent amount that we were initially promised. After they would not budge, we had no other place to go, so we reluctantly agreed to the price. When we first entered our apartment we were greeted by broken appliances, leaking faucets, an infestation of roaches, a gecko, and mouse feces. We've had numerous issues getting in contact with leasing agents and with maintenance. And we've attempted to complain to headquarters in Des Moines with no success (after both phone calls and emails). We've had a car towed due to poorly marked parking spots; we've had fines added to our rent for no reason; we've had scheduled maintenance appointments with no one showing up (which is particularly frustrating because I took time off work). The apartment grounds are filthy, and the pool closest to our building has been a cesspool for bugs for a year. If anyone ever considers living in a BH Management I will do everything I can to convince them otherwise.