paulette smith

Review of Bel Red Energy Solutions

First, my sister and I would give the two technici...

First, my sister and I would give the two technicians who came each FIVE STARS (a different technician came back the next day to replace a door switch that wasn't with the first technician and to address cloudiness that appeared again after the first cleaning of the gas fireplace). Polite, professional, focused on their work, answered all questions, they each we felt deserve five stars. The reason we gave the company two stars centers primarily around the door switch. The first day the technician did not have a replacement door switch needed. The cost of furnace inspection, replace a seal, and clean the gas fireplace plus taxes was $917. The next day the door switch replacement was an additional $82 dollars. Did some research about furnace inspections, etc. Just feel there are quality companies out there less expensive. Again, can't fault the technicians - hope they are paid well, with good benefits and a savings/health plan. They were GREAT!. Thank you Aaron Testerman and Kyle. After learning more about Rheem furnace wholesale parts and prices:), reading / watching repair videos ad nauseam, reading other reviews for other companies and learning about prices for what was needed for our furnace, we concluded, GREAT technicians, but overall an expensive company, that's all. Hope those technicians are well paid and treated well:) and hope that expense trickles down to their benefits and salaries. But honestly, after our research, that door switch price had us laughing and in general, overall in a normal distribution curve, this company falls under the tail of more expensive. Is there a quality company with less expense, we think so. But if price isn't an issue, then go with BelRed, and ask for Kyle or Aaron, can't go wrong:) Just feel this company is the Ferrari of Furnace inspections:)