Platinum with Starwood here... We were upgraded to...

Platinum with Starwood here... We were upgraded to a Jr suite upon arrival. Room 605 has mold or smoke damage above both of the vents as pictured. The carpeting is stained. Worst of all the sewage is backing up and the bathroom smells like human waste even with the toilet lid closed. Save your money and stay at the aloft, four points, or any of Marriott's offerings before you think about coming here. To add insult to injury nobody picked up the phone any time I tried to reach guest services.