Isabelle McMillan

Review of Dale medical center

I went to the hospital on nov 30th because I had h...

I went to the hospital on nov 30th because I had horrible pain under my right rib. I waited three hours just to be seen and all I got was an X-ray and a shot and sent home with steroids that didn t even work. Told them not to send my payments thru to insurance because I don t have any even said it multiple times that I don t. Four weeks go by I don t have anything in the mail so I call and I was told by the nurse oh well we sent it thru to blue cross and blue shield it is now January 5th and I got my first bill from the actual hospital it self I called to see about something to help pay because I don t make enough no one answers me so I wait and call back again same thing. January 12th rolls around and I get a bill from the physician that I own a certain amount of money next week. A whole week later like that isn t possible unless I cut my arm and leg off. So I have been calling and calling leaving messages and I have gotten nothing I have records of me calling. In January 23rd I finally ask one more time to speak to a supervisor or someone high up to help me and the lady who picked the phone up actually refused me to speak to them and I was so upset I went to the hospital the next day and told the head nurse what was going on. She didn t even care and just sent me over to the billing department so they could give me an application to help me pay my bills and that was it. The way they handled this was just wrong with me leaving messages since beginning of December until January 24th for someone to contact me and I have had no one call me it wrong and when I want to speak to someone to get everything situated and being treated like trash and oh she is just a young girl looking for attention basically but I am not I am still in pain and it is like no one wants to help me at all here.