Sue Eacott

Review of Copthorne Hotel, Merry Hill

Staff very friendly. On arrival and through our we...

Staff very friendly. On arrival and through our weekend stay Phyllis the receptionist was very helpful. Room was good size. Bed small and not comfy. Carpet worn out in places. Shower great. Room clean. Outside on the patio finished lunches left on tables and I witnessed a family if rats having the food dropped on the floor. Advised reception and the patio area was cleated if plates for rest if stay. Would use hotel again as prices were reasonable but would not eat here.