Jessica McDonald

Review of Exclusive Property Management

Best service ever! We had just gone through a horr...

Best service ever! We had just gone through a horrible experience with a property we were planning to purchase. The management company was rude , uniformative, and very poorly run.My lender advised us to find other options to purchase because it was a not well funded, poorly managed community We were devastated. Our closing date was now super close and we had already given notice to our leasing department! We were super blessed to find an amazing property managed by your firm but were super stressed out by the short time we had to get this accomplished. My awesome experience began with sweet, super paitent Heather at the front desk who personally went through our encyclopedia size packet with me and answered all of my questions. She also checked it for me when I returned it like a good mom woulLd:) Then I reached out to a superhero at EPM named Chelsey Vinson and explained our situation. She was amazing, kind and diligent in processing our application in only two days!!! I really am stunned with the royal treatment we received by you guys. You should all be VERY proud!!!