Theron Moodley

Review of iBis Styles Kingsgate Hotel

Reception desk was always polite. It ends there.

Reception desk was always polite. It ends there.
Check in: keycard didn t work. Got into my room after key number 5. Each time hauling my bags up and down to reception.
Room: Shocking! Half the hotel is renovated. Naturally I got a room in the other half. The passages looked like tunnels into a boiler room. The room looked NOTHING like the advertised room. Bathroom was clean, but toilet was UNUSABLE!!! There s a new plumbing duct that s been built in directly in front on the toilet. This meant that the toilet required sitting sideways!!!
Housekeeping make the bed, but that s where it ends. Don t expect rubbish bins to be emptied, room to be tidied, or bathroom to be cleaned. It wasn t for 4 days!!!
Breakfast: poorly set up, cheap options available. Don t waste your time on the full english! Boiled mushrooms and soggy toast!
This hotel is only to be used by drunk students who stumble into it in the middle of the night accidentally. DO NOT PLAN your stay here!!!