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I'm just disappointed. I thought it would be a gre...

I'm just disappointed. I thought it would be a great idea to have lunch here, being that it's the "Abby", and I am celibrating my 31st birthay. We got our drinks and waited for our food. 2 couples that came after us sat in front and behind us. After sitting there I noticed they got their food before we did. I very kindly asked the waiter why are they getting their food first. He said let me check. It's just unacceptable to not bring out someone's food and not even apologize. When we said can you cancel the order he simply said "okay I'll let them know". We where charged for our drinks, which is okay, but they should have at least try to comp our drinks. I honestly feel like they have such high respect from the community, that they don't feel like they need to apologize for their mistake. I understand it might be a great establishment to the community but they should never loose the appreciation of each individual patroon that walks into their establishment. Costumer service and satisfaction should always be priority. Seeing that these patrons is what keeps them in business. I always looked at the Abby with high respect but after going, it's just a disappointment. I would call it the mediocre.

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