jp vinals

Review of CAROLINA AUTO AUCTION

This Auction used to have the best customer servic...

This Auction used to have the best customer service in the industry but not any more. I purchased a few vehicles and they claim they mailed the title over regular mail, we never recieved the titles we called asking for help to solve this problem. First thing is that they are charging me for the duplicates and we have been waiting over 2 months for a duplicate title. I have to call on a weekly based and speak to PAM and the other young lady I believe Sidney is her name and they handle this like is not their problem and no sense of urgency at all then they tell me they will call back and that never happens I need to call over and over. I hate leaving a bad review on any business but after 2 month of waiting and dealing with this nonsense I have to. Over 2 month for a duplicate title.