Kari m

Review of Pointe Alarm, LLC

If you are in search of an alarm system for your h...

If you are in search of an alarm system for your home, Pointe Alarm is the place to go. We originally had chosen a different company who had installed our system for our colonial. Once installed we were disappointed with it as it didn t allow a pad to be placed in our bedroom upstairs. We have small children and we wanted to be able to hear the warning beeps if any doors were opening downstairs from our bedroom. This company claimed it couldn t be done. We called Pointe Alarm and not only did they provide the key pad for our bedroom but they also upgraded our equipment to make sure the beep would be loud enough. Along with the great system, they also hard wired a carbon monoxide detector into it so it would send an alert to them should it detect carbon monoxide. This feature actually saved our lives last month when a generator we were using to gain power to our home after a storm began to pump exhaust back into our basement from our driveway. When the system detected the carbon monoxide, even without our home having power, it beeped loudly through the pad in our room and also called the company which contacted the fire department. We have 3 small children including a new baby at home. Our system from Pointe Alarm saved our lives. They even came back the next day to check to make sure the detector was working again after the issue and they did that for free. Thank you to Pointe Alarm for saving our lives and continuing to keep us safe!