Kyra Hijazi

Review of Detroit Medical Center

HORRIBLE STAFF! I hope & pray if anything ever hap...

HORRIBLE STAFF! I hope & pray if anything ever happens to me again I will not be taken there because I would rather die at home than deal with some of the unprofessional rude people they have working in there. Boyfriend came by ambulance with 3rd degree burns covering his face, the lady at the front of ED doing registration was hounding for a social security number which is understandable, but when he stated he did not know it due to him being in so much pain she called him dumb in a singing voice & walked away slamming her pen down. I tried to talk to her and she was nothing but completely rude for absolutely no reason. Nurses were okay a few of them were hit or miss. Waited HOURS for him to be taken up to the burn clinic, literally we're talking 7-8 hours. I tried to let it all ride thinking everybody in there was just miserable that day and completely hated there job because that's how they acted until I called 3-4 days later to make a f/u appt with the burn clinic. The lady on the phone was almost more rude than the lady we encountered right off the ambulance. HORRRRRIBBBLLEEE SERVICE! LEARN BEDSIDE MANNERS! YOUR STAFF SUCKS DMC!