Worst possible insurance plan anyone can ever even...

Worst possible insurance plan anyone can ever even dream of. I would much rather have no insurance plan then be covered by this garbage. Called the nurse advice line on the back of the insurance card & spoke with Rachel, RN and she continuously laughed & mocked me the whole time I was talking to her & would not perform any triage whatsoever. She had also crossed the line to continuously insult that I even have Passport Medicaid coverage & was arrogantly bragging about her having a job & that I am on disability - (like how does that make her better than me when she has an unfair advantage & I have a disability). Called member srvcs the next day immediately after it happened & the call-ctr supervisor attempted to defer responsibility & preclude her own obligations by mentioning there is a different number for the complaint dept when they were the one who transferred me to her.