Caitlin Rixon

Review of The Good Guys - Narre Warren S...

Really bad customer service.

Really bad customer service.
Came in for a click and collect and got told to wait aside while all other customers could go in front of us and be served first (as we had a click and collect) and then when we did eventually get served we got told to leave and drive around to the warehouse. They could have told this to us before making us wait in store at the counter.

Drove behind the store to the warehouse and had to call a number and then sat in the car waiting for 20 minutes just so they could bring out our order.

Being 9 Months pregnant I am NOT happy.