If you have the option, try by all means to avoid ...

If you have the option, try by all means to avoid this courier. Its license, at least in Belgium, should be removed given the terrible and unprofessional service. Unlike with other providers, I had issues with every single item coming from them. This week I received the notification that GLS would deliver my parcel and my fears were confirmed this morning. Parcel delivered, but not to my address. Only God knows where. No customer service either, I guess overwhelmed