Betty Butler Review of Rooter PLUS! Heating & Air Con...
The problem began with the mix up on my appointmen...
The problem began with the mix up on my appointment by the office staff therefore they did not show the day they was suppose to. I gave them another chance and they showed up but the estimate they gave on the phone was three times the amount that they actually charged me. Please educate yourself on septic tanks and the problems before scheduling an appointment. I was quote a price to drain the septic tank for $150, paid over $400. After the septic tank was expose and you could see the drain was clogged from the house to the septic tank he drained the septic tank and then wanted to charge me $400 extra to unclogged the drain from the house whereas if he just had drained the clogged drain the septic tank was not full and the problem would have been solved. Just be very careful. Plus when I called the office one of the supervisors was rude. I quest they do not care about customer service . I will not use them again
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