J

Jeanne Palos

3 years ago

Do NOT send anyone you love to Las Colinas Westove...

Do NOT send anyone you love to Las Colinas Westover Hills. Go to Warm Springs at Westover. If you are so unfortunate to come to Las Colinas after 5pm on the first day, be aware staffing can't help you with anything. You could go without medication for a day while they get medications in their computer. Stay away, dont be fooled by smooth talking representatives who extol the virtues of Las Colinas, because as of now I haven't seen any.




The day before I had filled out a list of foods I liked and disliked, I hoped the food would be better but the very next morning the breakfast plate was full of my dislikes on the list. Thanks kitchen staff. Did you even bother to read the list you sent to me? That continues to happen, meal after meal.
Even though you may have medicine as PRN which means you can have it when
you need it, the nurse working the night shift makes you wait 20 mins before finally giving it to you, thanks. Understand the meaning of PRN? Some nursing staff.

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