Brett Bortnem Review of Crowne Plaza New Orleans
We were at this hotel as part of a convention that...
We were at this hotel as part of a convention that was in New Orleans. I had a confirmed count of 14 rooms on our group's reservation, all with 2 queen beds in each room. So imagine my surprise when I get to the front desk and they want to give me 5 suites and 9 king rooms with a rollaway. They were saying the same thing to many other people checking in as well. (Do they ever have that many rollaways?) Anyhow, long story short, the front desk manager/director (His name was Kasime?) was really rude and acted like this was my problem and not his. At one point he said that king beds are made for 3 people to justify being able to squeeze more people in the rooms they gave us.
The rooms were small and many were in bad condition. Outside of the hotel has the stench of urine on the streets. Save your money and go somewhere else. This place isn't worth it.
The only reason why they get a 2nd star is because they gave me some money back at the end of my stay for my trouble.
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