The sales pitch is brutal. You have to sit through...

The sales pitch is brutal. You have to sit through three hours (not exaggerating) having a salesman read from a binder to you about why their products are great. Our son was one at the time and needed attention every now and then. Could one of us get up to take care of him while the salesman kept reading? Absolutely not. He stopped and sat there like a robot and waited for us to have our full attention again.

Eventually he looked at every window in the house, and wouldn t you know it? Every single window needed to be replaced, even the one that was less than a year old. We just wanted three windows replaced. Their minimum was four. We told him we understood and would get windows elsewhere. Suddenly three windows can be done. The price was ridiculous. We said no thanks. The price went down. We said no thanks, still too high, price went down. We agreed on a price that was still too high, but at least it got the salesman out of our house.

The actual windows are great, but now we re dealing with Rescom calling two years later to try to set up another meeting with a salesman to get more windows replaced in our house. We re not interested. Does that matter. Nope. They keep calling. Stay away.